Thanks for joining Review Increaser. We have designed our platform with the goal of being “simple and easy to use” because we want you to get up to speed and using it, as soon as possible. We know you have a business run!

As you follow the next steps, you can track your progress under the “Getting Started” section in your dashboard.

1. Configure your review invite page settings

Save and Preview

The review invite page is the page that your customers will visit to leave their ratings. It’s very important that you customize and save your settings before you send any invites. It is so important that we have disabled the ability to send invites until you save your settings, at least once.

Display your Company Name or Logo

Most settings have a detailed description so there is no need to repeat each setting here, but we will highlight a few. If you add a logo, then your review invite page will display the logo instead of your company name at the top.

Lowest Acceptable Rating

Under the star rating type, the “lowest acceptable rating” determines what is considered a negative and positive rating to your business. It also determines, whether or not, we ask the customer to leave an external review. If the lowest acceptable rating is set to 4, then any one that selects a 4 star or higher rating is considered positive and the customer is asked to leave a review. Ratings lower than 4 will be offered the opportunity to leave feedback and this will be emailed to you.

Review Site

This should be set to an exact page of your business on a review site. Use our Google Review Link Generator tool to send your customers to Google. We will attempt to send all positive raters to this website to increase the ratings and reviews on that page. Remember, multiple sites are accepting reviews for your business so try to rotate this link once your reviews are good on one review site.

2. Positive vs Negative Rating on the Invite Page

Lets checkout the user experience based on the settings above. Our customer lands on this invite page after receiving a link via email or text message:

Positive Rating

If a customer selects a four star or higher rating:

The customer will be asked to visit your review site link and this is considered a positive rating because it is equal to the “lowest acceptable rating” setting.

Negative Rating

If a customer selects a three star rating

The customer will be asked to leave feedback. This negative feedback will be emailed to you. It is very important that these emails are responded to swiftly. This is an opportunity to prevent negative feedback from hitting public review sites.

3. Send Review Invites

Review invites can be sent by email, text message, or both. Your customers will receive a link to the page in the previous step. Fill the form out and submit it.

4. Monitor for Progress

Monitor the review site (Google, Yelp, and etc) that you are trying to improve and your dashboard for signs of progress.